Question 1

Which property sites are supported?

Accepted Answer

HomeThink currently supports Rightmove, Zoopla, and OnTheMarket — the three largest property portals in the UK. Simply paste any listing URL and our AI will extract and analyse the property.

Question 2

How accurate is the AI analysis?

Accepted Answer

Our AI analyses the listing content and cross-references it with public data sources including the Land Registry, Police API, Environment Agency, Ofcom, and postcodes.io. While AI analysis is a powerful research tool, we always recommend professional surveys before making a purchase.

Question 3

What does a Pro analysis include?

Accepted Answer

A HomeThink Pro analysis gives you AI insights, red and green flags, valuation, neighbourhood data, and 15+ enrichments. Your first Pro analysis is free — subscribe for £10/month for unlimited Pro analyses.

Question 4

How does the AI chat work?

Accepted Answer

After a property is analysed, you can chat with an AI that has full context of the listing, analysis, red and green flags, and all enrichment data. Ask it anything — from questions about the boiler age to whether the asking price is fair.

Question 5

What data sources does HomeThink use?

Accepted Answer

HomeThink combines AI analysis with Land Registry (price history and comparables), Police API (crime statistics), Environment Agency (flood risk), Ofcom (broadband speeds), and postcodes.io (coordinates and area data).

Question 6

Can I use HomeThink for properties anywhere in the UK?

Accepted Answer

Yes — HomeThink supports properties in England, Wales, and Scotland. The stamp duty calculator automatically adjusts for regional differences (SDLT in England, LBTT in Scotland, LTT in Wales).

Question 7

What happens after I analyse a property?

Accepted Answer

After analysis, HomeThink automatically enriches your property with crime stats, flood risk, broadband speeds, council tax, neighbourhood profile, and more — all at no extra cost. You can then chat with AI about the property, compare it side-by-side with others, and track price changes daily.

Question 8

Is my data secure?

Accepted Answer

Yes. We use industry-standard authentication, all data is stored on encrypted infrastructure, and we never share your property research with third parties. Your analysis data belongs to you.

Question 9

Can I use HomeThink for rental properties?

Accepted Answer

Absolutely. HomeThink works for both sales and rental listings on Rightmove, Zoopla, and OnTheMarket. For rentals, you get tailored analysis including tenancy red flags, rental cost breakdowns, broadband speeds, commute times, area crime stats, and flood risk — everything you need to vet a property before signing a tenancy agreement.

Question 10

What does HomeThink check for renters?

Accepted Answer

For rental properties, HomeThink analyses the listing for red flags (damp signs, poor natural light, missing safety certificates), checks broadband speeds, council tax band, area crime statistics, flood risk, and commute times. You also get a rental cost breakdown covering deposits, agency fees, and estimated monthly running costs so there are no surprises after you move in.

Question 11

Is HomeThink an AI property search tool?

Accepted Answer

HomeThink is an AI property analysis tool, not a search portal. Instead of browsing listings on HomeThink, you paste a URL from Rightmove, Zoopla, or OnTheMarket and our AI analyses that specific property — extracting key data, identifying red and green flags, estimating fair value, and cross-referencing public data sources like the Land Registry, Police API, and Environment Agency.

Question 12

How does AI property analysis work?

Accepted Answer

When you paste a property URL, HomeThink retrieves the listing and feeds the content — including photos, floor plans, and description — to our AI. It extracts structured property data, then cross-references it with Land Registry sold prices, crime statistics, flood risk, EPC ratings, and broadband speed estimates. The AI then produces a personalised analysis with red and green flags, a fair value estimate, and negotiation strategy based on your preferences and budget.

Question 13

Can AI replace a property survey?

Accepted Answer

No — AI analysis is a research and due diligence tool, not a substitute for a professional survey. HomeThink can flag potential concerns from listing photos and public data (such as signs of damp, missing information, or subsidence risk areas), but a RICS-qualified surveyor physically inspects the property and provides a professional assessment. We always recommend commissioning a survey before exchanging contracts.

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